{"id":540,"date":"2025-11-04T12:57:50","date_gmt":"2025-11-04T12:57:50","guid":{"rendered":"https:\/\/nigelux.com\/shop\/?page_id=540"},"modified":"2026-02-28T14:37:52","modified_gmt":"2026-02-28T14:37:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/nigelux.com\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"540\" class=\"elementor elementor-540\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a68609a e-flex e-con-boxed e-con e-parent\" data-id=\"2a68609a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd96c7b elementor-widget elementor-widget-heading\" data-id=\"1cd96c7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d6f4e05 e-flex e-con-boxed e-con e-parent\" data-id=\"1d6f4e05\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a0b606 elementor-widget elementor-widget-heading\" data-id=\"0a0b606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions \u2014 NIGELUX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c42657 elementor-widget elementor-widget-text-editor\" data-id=\"6c42657\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"422\" data-end=\"465\"><strong data-start=\"422\" data-end=\"465\">Derni\u00e8re mise \u00e0 jour : 27 f\u00e9vrier 2026<\/strong><\/p><p data-start=\"467\" data-end=\"758\">Bienvenue dans la <strong data-start=\"485\" data-end=\"500\">FAQ NIGELUX<\/strong> \ud83c\udf3f<br data-start=\"503\" data-end=\"506\" \/>Nous avons regroup\u00e9 ici les r\u00e9ponses aux questions les plus fr\u00e9quentes concernant nos produits, nos livraisons et nos services.<br data-start=\"633\" data-end=\"636\" \/>Si vous ne trouvez pas la r\u00e9ponse que vous cherchez, notre \u00e9quipe reste \u00e0 votre disposition :<br data-start=\"729\" data-end=\"732\" \/><strong data-start=\"735\" data-end=\"758\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"737\" data-end=\"756\">contact@nigelux.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff73bee elementor-widget elementor-widget-heading\" data-id=\"ff73bee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRODUITS &amp; COMPOSITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f9ba0 elementor-widget elementor-widget-text-editor\" data-id=\"c9f9ba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"796\" data-end=\"848\">Les produits Nigelux sont-ils 100 % naturels ?<\/h5><p data-start=\"849\" data-end=\"1120\">Oui, tous nos soins sont formul\u00e9s \u00e0 partir d\u2019ingr\u00e9dients <strong data-start=\"908\" data-end=\"950\">naturels, bio et hautement qualitatifs<\/strong>, soigneusement s\u00e9lectionn\u00e9s pour leur efficacit\u00e9.<br data-start=\"1000\" data-end=\"1003\" \/>Chaque ingr\u00e9dient est \u00e9valu\u00e9 et not\u00e9 <strong data-start=\"1040\" data-end=\"1062\">excellent sur Yuka<\/strong>, sans sulfates, silicones, parab\u00e8nes ni huiles min\u00e9rales.<\/p><h5 data-start=\"1127\" data-end=\"1179\">Vos produits sont-ils test\u00e9s sur les animaux ?<\/h5><p data-start=\"1180\" data-end=\"1372\">Jamais\u00a0<br data-start=\"1189\" data-end=\"1192\" \/>Conform\u00e9ment \u00e0 la r\u00e9glementation europ\u00e9enne, <strong data-start=\"1237\" data-end=\"1315\">aucun de nos produits ni de nos ingr\u00e9dients ne sont test\u00e9s sur les animaux<\/strong>.<br data-start=\"1316\" data-end=\"1319\" \/>Nos formules sont <strong data-start=\"1337\" data-end=\"1371\">cruelty-free et vegan friendly<\/strong>.<\/p><h5 data-start=\"1379\" data-end=\"1417\">O\u00f9 sont fabriqu\u00e9s vos produits ?<\/h5><p data-start=\"1418\" data-end=\"1604\">Nos produits sont <strong data-start=\"1436\" data-end=\"1459\">fabriqu\u00e9s en France<\/strong>, dans des laboratoires partenaires certifi\u00e9s, respectant les normes europ\u00e9ennes de s\u00e9curit\u00e9 et de qualit\u00e9 cosm\u00e9tique (r\u00e8glement CE n\u00b01223\/2009).<\/p><h5 data-start=\"1611\" data-end=\"1662\">Conviennent-ils \u00e0 tous les types de cheveux ?<\/h5><p data-start=\"1663\" data-end=\"1876\">Oui.<br data-start=\"1667\" data-end=\"1670\" \/>Nos formules sont adapt\u00e9es \u00e0 <strong data-start=\"1699\" data-end=\"1724\">tous types de cheveux<\/strong>, m\u00eame les plus sensibles ou color\u00e9s.<br data-start=\"1761\" data-end=\"1764\" \/>Nous proposons \u00e9galement des rituels sp\u00e9cifiques selon vos besoins : nutrition, brillance, r\u00e9paration ou volume.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c06d7d0 elementor-widget elementor-widget-heading\" data-id=\"c06d7d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMANDES &amp; LIVRAISONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a105490 elementor-widget elementor-widget-text-editor\" data-id=\"a105490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"1913\" data-end=\"1955\">Quels sont les d\u00e9lais de livraison ?<\/h5><p data-start=\"1956\" data-end=\"2026\">Les commandes sont exp\u00e9di\u00e9es sous <strong data-start=\"1990\" data-end=\"2010\">24 \u00e0 48h ouvr\u00e9es<\/strong>, puis livr\u00e9es :<\/p><ul data-start=\"2027\" data-end=\"2143\"><li data-start=\"2027\" data-end=\"2063\"><p data-start=\"2029\" data-end=\"2063\">\ud83c\uddeb\ud83c\uddf7 France : 2 \u00e0 5 jours ouvr\u00e9s<\/p><\/li><li data-start=\"2064\" data-end=\"2100\"><p data-start=\"2066\" data-end=\"2100\">\ud83c\uddea\ud83c\uddfa Europe : 4 \u00e0 8 jours ouvr\u00e9s<\/p><\/li><li data-start=\"2101\" data-end=\"2143\"><p data-start=\"2103\" data-end=\"2143\">\ud83c\udf0d International : 6 \u00e0 15 jours ouvr\u00e9s<\/p><\/li><\/ul><p data-start=\"2145\" data-end=\"2216\">Vous recevez un e-mail avec votre <strong data-start=\"2179\" data-end=\"2198\">num\u00e9ro de suivi<\/strong> d\u00e8s l\u2019exp\u00e9dition.<\/p><h5 data-start=\"2223\" data-end=\"2261\">La livraison est-elle gratuite ?<\/h5><p data-start=\"2262\" data-end=\"2341\">Oui\u00a0<br data-start=\"2267\" data-end=\"2270\" \/>La <strong data-start=\"2273\" data-end=\"2341\">livraison est offerte en France m\u00e9tropolitaine d\u00e8s 60 \u20ac d\u2019achat.<\/strong><\/p><h5 data-start=\"2348\" data-end=\"2382\">Comment suivre ma commande ?<\/h5><p data-start=\"2383\" data-end=\"2544\">Une fois exp\u00e9di\u00e9e, vous recevez un lien de suivi dans votre e-mail de confirmation.<br data-start=\"2466\" data-end=\"2469\" \/>Vous pouvez aussi retrouver le statut dans votre <strong data-start=\"2518\" data-end=\"2543\">espace client NIGELUX<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3b078e elementor-widget elementor-widget-heading\" data-id=\"a3b078e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SERVICE CLIENT &amp; COLLABORATIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f109c4d elementor-widget elementor-widget-text-editor\" data-id=\"f109c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 data-start=\"3908\" data-end=\"3938\">Comment vous contacter ?<\/h5><p data-start=\"3939\" data-end=\"4035\">Notre \u00e9quipe est disponible du <strong data-start=\"3970\" data-end=\"4004\">lundi au vendredi, de 9h \u00e0 17h<\/strong> :<br data-start=\"4006\" data-end=\"4009\" \/><strong data-start=\"4012\" data-end=\"4035\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4014\" data-end=\"4033\">contact@nigelux.com<\/a><\/strong><\/p><p data-start=\"3939\" data-end=\"4035\"><strong data-start=\"4012\" data-end=\"4035\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4014\" data-end=\"4033\">Nous r\u00e9pondons g\u00e9n\u00e9ralement sous 24 \u00e0 48h ouvr\u00e9es.<\/a><\/strong><\/p><h5 data-start=\"4098\" data-end=\"4161\">Je souhaite collaborer avec votre marque, comment faire ?<\/h5><p data-start=\"4162\" data-end=\"4340\">C\u2019est avec plaisir\u00a0<br data-start=\"4183\" data-end=\"4186\" \/>Envoyez-nous un e-mail avec pour objet <strong data-start=\"4225\" data-end=\"4258\">\u201cCollaboration \/ Partenariat\u201d<\/strong> \u00e0 <strong data-start=\"4261\" data-end=\"4284\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4263\" data-end=\"4282\">contact@nigelux.com, en nous pr\u00e9cisant votre profil et vos r\u00e9seaux sociaux.<\/a><\/strong><\/p><p data-start=\"4162\" data-end=\"4340\"><strong data-start=\"4628\" data-end=\"4639\">Nigelux<\/strong> \u2014 la beaut\u00e9 inspir\u00e9e de Cl\u00e9op\u00e2tre, entre nature, \u00e9l\u00e9gance et puissance f\u00e9minine.<br data-start=\"4720\" data-end=\"4723\" \/>Merci pour votre confiance.<\/p><p data-start=\"3939\" data-end=\"4035\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Foire aux questions \u2014 NIGELUX Derni\u00e8re mise \u00e0 jour : 27 f\u00e9vrier 2026 Bienvenue dans la FAQ NIGELUX \ud83c\udf3fNous avons regroup\u00e9 ici les r\u00e9ponses aux questions les plus fr\u00e9quentes concernant nos produits, nos livraisons et nos services.Si vous ne trouvez pas la r\u00e9ponse que vous cherchez, notre \u00e9quipe reste \u00e0 votre disposition :contact@nigelux.com PRODUITS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/pages\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":16,"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/pages\/540\/revisions"}],"predecessor-version":[{"id":1282,"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/pages\/540\/revisions\/1282"}],"wp:attachment":[{"href":"https:\/\/nigelux.com\/en\/wp-json\/wp\/v2\/media?parent=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}